Terms of service

Plans and billing

Latentshoot has a Free plan and two paid plans, Pro and Studio; current prices and what each includes are on the pricing page rather than repeated here, so this document cannot go stale against a price change. On-set mode — the screen a shoot day actually runs on — is available on every plan, including Free, and is never held back. What the paid plans add is for working with other people: more active projects at once, more room for images and an expiry date on a share link; and on Studio, seats for other people and the live share link the crew and the client can watch.

Paid plans are billed through Stripe on a recurring monthly or annual subscription, managed from your account page. If a payment fails, Latentshoot gives it some room to sort itself out before anything changes; if it is never resolved, your team drops back to the Free plan rather than your account being locked — you keep everything you built, just under Free’s limits, until you upgrade again. You can cancel or change plans at any time through the billing portal.

Your content

Everything you put into Latentshoot — shot lists, moodboards, images, notes, the clients and contacts in your library — is yours. Latentshoot stores and uses it in order to run the service (working out a schedule, laying out a call sheet, showing back an image you uploaded) and to show it back to anyone you deliberately give a share link to; it is not used for anything beyond that, and it is not sold.

A client or contact you remove from your library is archived, not deleted, once it is been used on a project — that is what keeps the record of who you shot for intact rather than leaving a gap in a past project. It stops appearing in day-to-day lists; it is not erased.

Acceptable use

Use Latentshoot for planning your own shoots. Do not upload content you do not have the rights to use, do not use a share link to publish something confidential to people it was not meant for — the code in a share link is the only thing protecting it, so anyone holding it can see whatever the link was set up to show — and do not attempt to scrape or overload the service, or get round the protections on it. If you store personal details about a client, a model or a crew member in Latentshoot, that is your responsibility to have a lawful basis for, the same as it would be in a spreadsheet or an address book.

Availability and warranty

Latentshoot is provided as it stands, without a guaranteed uptime and without a warranty that it will be fault-free or fit for any particular purpose. [Any limitation-of-liability language, and the jurisdiction-specific consumer-protection terms it cannot override, are to be added by a lawyer before this is relied on commercially.]

Ending the arrangement

You can stop using Latentshoot, or cancel a subscription, at any time — cancelling drops the team to the Free plan rather than deleting anything. If you want your account and its data removed entirely, rather than just downgraded, write to hello@latentshoot.com — see the privacy policy for what that involves. Latentshoot may suspend or end an account that breaches the acceptable-use terms above.

Changes to these terms

If these terms change in a way that matters, this page is updated and the date at the top changes with it.

Governing law

[Governing law and jurisdiction to be added.]

Contact

Questions about these terms: hello@latentshoot.com.