Terms of service

Plans and billing

Latentshoot has a Free plan and two paid plans, Pro and Studio; current prices and what each includes are on the pricing page rather than repeated here, so this document cannot go stale against a price change. On-set mode — the screen a shoot day actually runs on — is available on every plan, including Free. Pro is for shooting continuously: more active projects at once, more room for images and an expiry date on a share link. Studio is for working with other people: seats for them, and the live share link the crew and the client can watch.

Paid plans are billed through Stripe on a recurring monthly or annual subscription, managed from your account page. If a payment fails, your plan keeps applying while the payment is retried; if it is never resolved, your team drops back to the Free plan rather than your account being locked — you keep everything you built, just under Free’s limits, until you upgrade again. You can cancel or change plans at any time through the billing portal.

Your content

Everything you put into Latentshoot — shot lists, moodboards, images, notes, the clients and contacts in your library — is yours. Latentshoot stores and uses it in order to run the service (working out a schedule, laying out a call sheet, showing back an image you uploaded) and to show it back to anyone you deliberately give a share link to; it is not used for anything beyond that, and it is not sold.

A client or contact you remove from your library is archived, not deleted, once it has been used on a project. It stops appearing in your day-to-day lists, and the record of who you shot for stays intact rather than leaving a gap in a past project.

Acceptable use

Use Latentshoot for planning your own shoots. Do not upload content you do not have the rights to use, do not use a share link to publish something confidential to people it was not meant for — the code in a share link is the only thing protecting it, so anyone holding it can see whatever the link was set up to show — and do not attempt to scrape or overload the service, or get round the protections on it. If you store personal details about a client, a model or a crew member in Latentshoot, that is your responsibility to have a lawful basis for, the same as it would be in a spreadsheet or an address book. An AI assistant you authorise against your account acts on your behalf, and what it does with that grant counts as your use under these terms.

Availability and warranty

Latentshoot is provided as it stands, without a guaranteed uptime and without a warranty that it will be fault-free or fit for any particular purpose. To the extent the law allows, HJ Digital’s total liability arising out of your use of Latentshoot is limited to the amount you paid for it in the twelve months before the claim arose — which on the Free plan is nothing. Nothing in these terms excludes or limits a liability the law does not allow to be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud. If you use Latentshoot as a consumer, nothing here takes away a right the law of the country you live in gives you.

Ending the arrangement

You can stop using Latentshoot, or cancel a subscription, at any time — cancelling drops the team to the Free plan rather than deleting anything. If you want your account and its data removed entirely, rather than just downgraded, write to hello@latentshoot.com — see the privacy policy for what that involves. Latentshoot may suspend or end an account that breaches the acceptable-use terms above.

Changes to these terms

If these terms change in a way that matters, this page is updated and the date at the top changes with it.

Governing law

These terms, and any dispute arising out of them or out of using Latentshoot, are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction — save that if you use Latentshoot as a consumer, you may also bring a claim in the courts of the country you live in.

Contact

Questions about these terms: hello@latentshoot.com.